Privacy Policy

1. Who We Are

3Netra LLC ("3Netra," "we," "our," or "us") provides assistive technology products and related services for visually impaired users, families, educators, institutional partners, and supporters.

Contact: 3netrallc@gmail.com

2. Scope

This policy applies to personal data processed through our websites, forms, outreach programs, partner interactions, and product-related services. Where local law grants additional rights, we honor those rights.

3. Personal Data We Collect

• Identity and contact data: name, email, phone, city/state/country.
• Program and interest data: waitlist details, volunteer/investor/inquiry details, accessibility preferences.
• Communication data: messages and correspondence with us.
• Technical data: browser type, device information, IP-derived approximate location, page interactions, and diagnostics.
• Institutional data: limited school or organization contact details where programs are coordinated.

We do not intentionally collect sensitive personal data unless required for accessibility delivery, safety, or legal obligations and with appropriate safeguards.

4. Why We Process Personal Data

• To provide, secure, and improve our products and services.
• To respond to inquiries and manage waitlists and outreach activities.
• To communicate updates where you have given valid consent.
• To meet legal obligations, resolve disputes, and prevent misuse.
• To conduct service analytics and quality assurance in aggregated or minimized form where possible.

5. Lawful Basis and DPDPA 2023 Alignment

For individuals in India, we process digital personal data on lawful grounds recognized by DPDPA 2023, including consent and specific legitimate uses as permitted by law.

• Notice and transparency: we provide clear notices at or before collection.
• Purpose limitation: we collect data for specific, lawful purposes.
• Data minimization: we collect only data necessary for those purposes.
• Accuracy and retention controls: we maintain data quality and retention schedules.
• Security safeguards: we apply reasonable technical and organizational protections.
• Accountability: we maintain procedures for grievance handling and rights requests.

6. Your Rights

Subject to applicable law, you may request access, correction, deletion, withdrawal of consent, grievance redressal, and other rights available under DPDPA 2023 and other privacy laws.

To exercise rights, email 3netrallc@gmail.com with your request details and contact information.

7. Children and COPPA Alignment

Our services may be used by minors through parents, guardians, schools, or authorized institutions. We align our practices with COPPA principles for children under 13 in the United States.

• We do not knowingly collect personal information from children under 13 without verifiable parental or school-authorized consent where required.
• Parents/guardians may request review, correction, or deletion of a child’s personal data.
• Where a school provides consent as permitted by law, use is limited to authorized educational purposes.

8. FERPA Alignment for Educational Deployments

For school or educational institution deployments in the United States, we operate in a FERPA-aligned manner when handling student records under written agreements.

• We process student information only for contracted educational purposes.
• We do not use FERPA-protected records for unrelated advertising or profiling.
• Access is role-restricted and contractually governed.
• Institutions retain control over student education records and disclosure permissions.

9. Data Sharing

We may share personal data with:

• Service providers (hosting, form handling, analytics, communications) under confidentiality and security obligations.
• Partner institutions where required to deliver program services.
• Authorities or legal recipients where required by law, court order, or to protect rights and safety.
• Successor entities in a merger, acquisition, or restructuring, subject to lawful safeguards.

We do not sell personal data.

10. International Transfers

Personal data may be processed in countries other than where you reside. Where required, we apply contractual and operational safeguards for cross-border transfers.

11. Data Retention

We retain personal data only for as long as needed for stated purposes, legal compliance, safety, audit, and dispute resolution requirements, then delete or de-identify it.

12. Security

We implement reasonable administrative, technical, and physical security controls. No system is perfectly secure; however, we continuously improve safeguards and incident response processes.

13. Cookies and Similar Technologies

We may use cookies or similar tools for essential functionality, analytics, and performance. You can control cookies through browser settings where applicable.

14. Third-Party Links

Our website may link to third-party platforms. Their privacy practices are governed by their own policies, not this policy.

15. Updates to This Policy

We may update this policy periodically. Material changes will be reflected by an updated date and, where required, additional notice.

16. Grievance and Contact

For privacy concerns, rights requests, or grievance submissions, contact: 3netrallc@gmail.com.